Privacy Policy

 

ABN: 84 646 637 372
ACN: 646 637 372 

1. Introduction

 
Uniglobe Remit (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information in accordance with applicable privacy laws and financial regulatory requirements.
 
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our services.
 
 

2. Information We Collect

 
We may collect the following types of personal information:
 

•  Full name and date of birth 
•  Residential and mailing address 
•  Contact details (phone number, email) 
•  Government-issued identification documents 
•  Bank account and payment details 
•  Transaction history and remittance details 
•  Beneficiary information 
•  Purpose of transaction and source of funds (where required) 

 

3. Why We Collect Information

 
We collect personal information for the following purposes:
 

•  Verifying customer identity (KYC compliance) 
•  Meeting AML/CTF regulatory obligations 
•  Processing remittance transactions 
•  Preventing fraud, money laundering, and other illegal activities 
•  Managing customer accounts and services 
•  Communicating service-related updates 
•  Improving operational efficiency and customer experience 

Failure to provide required information may restrict access to our services.
 
 

4. How We Collect Information

 
Personal information may be collected through:
 

•  Online registration forms and applications 
•  Mobile and web platforms 
•  Customer support interactions 
•  In-person verification processes 
•  Email, phone, and written communication 
•  Third-party identity verification services and financial partners 

We may also use secure electronic verification systems to validate identity documents where required.
 
 

5. Use of Cookies and Analytics

 
Our website may use cookies and analytics tools to improve performance, enhance user experience, and monitor system usage.
 
Users may disable cookies through browser settings; however, some features of the platform may not function correctly without them.
 
 

6. Disclosure of Information

 
We do not sell or rent personal information. However, we may share information with:
 

•  Financial institutions and payment processors 
•  Identity verification and compliance service providers 
•  Government authorities and regulators 
•  Law enforcement agencies when legally required 
•  Technology and infrastructure service providers supporting our operations 

All disclosures are made only when necessary and in compliance with legal obligations.
 
 

7. Data Protection and Security

 
We implement strong security measures to protect personal data, including:
 

•  Encryption of sensitive data 
•  Secure servers and restricted access systems 
•  Multi-factor authentication 
•  Continuous system monitoring and audits 
•  Staff confidentiality agreements and training 

Despite strong safeguards, no system is completely immune from risk, and users acknowledge this limitation.
 
 

8. Retention of Data

 
We retain personal information only for as long as required for legal, regulatory, and operational purposes. Once no longer needed, data is securely deleted or anonymized.
 
 

9. Direct Marketing

 
We may send users promotional or service-related communications where permitted by law. Users may opt out of marketing messages at any time using provided unsubscribe options or by contacting us directly.
 
 

10. Access and Correction

 
Users have the right to request access to their personal data and request corrections if information is inaccurate or outdated. Verification of identity may be required before processing such requests.
 
 

11. Updates to This Policy

 
This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. The latest version will always be published on our official website.
 
 

12. Contact Information

 
For privacy concerns, requests, or complaints, please contact:
 
Uniglobe Remit
Email:  info@unigloberemit.com.au 
Phone:  +61 424 899 934 , +61 424 455 350
Address:  17 Ashwini Gld Box Hill NSW 2765